Upgrading of Core Banking Application

Dear Customer,

Your account/s with South Indian Bank.

We would like to take this opportunity to thank you for banking with us and your relationship is extremely important to us.This letter contains important information relating to our forthcoming banking system upgrade.You are therefore recommended to read through this carefully.

Our banking system upgrade

We have put great efforts in upgrading the CORE banking application with the aim of providing you with a more efficient and better service to improve your banking experience with us. We have scheduled the new upgraded IT system to go-live on 25^th April 2016.

Our goal is to achieve the transition without causing any disruption to your usual banking arrangements. Please be assured that we have taken and will continue to take steps to make sure the transition will be fully completed with minimum disruption to your banking arrangements.

You would be able to continue using your cards at ATMs and merchant outlets, Internet banking and Mobile banking services throughout the weekend, except for a 6 hours window starting from 10.00 PM on Sunday 24th April till Monday 25th April 4.00 AM. (Indian Standard Time)

We look forward to your continued patronage. In case of any disruption in service, please contact our 24*7 customer care centre - email-id customercare@sib.co.in; Toll free numbers 1800 425 1809 and 1800 843 1800 and in the case of NRIs 91 484 2365657.

Yours faithfully,

Raphael T J

GM & CIO